1. Introduction

Welcome to Sofisticad. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services. By accessing or using our platform, you agree to the terms outlined in this policy.

2. Information We Collect

• Personal Information: When you create an account, make a purchase, or contact our support team, we may collect personal details such as your name, email address, phone number, billing information, and any other information you provide.

• Device and Usage Information: We gather data about the devices you use to access our services, including IP addresses, browser types, operating systems, and interaction data. This helps us enhance user experience and ensure security.

• Activity Data: We monitor your interactions on our platform, such as search queries, viewed listings, purchase history, and communications with other users, to improve our services and provide personalized recommendations.

3. How We Use Your Information

• Service Delivery: To operate, maintain, and provide you with the features and functionalities of our platform.

• Improvement and Development: To understand user behavior and preferences, enabling us to enhance our services and develop new features.

• Communication: To send you updates, promotional materials (with your consent), and respond to your inquiries.

• Security and Fraud Prevention: To protect our platform and users from fraudulent activities and ensure compliance with legal obligations.

4. Information Sharing and Disclosure

We do not sell your personal information. However, we may share your data with:

• Service Providers: Trusted third parties that assist us in operating our platform, conducting our business, or servicing you, provided they agree to keep your information confidential.

• Legal Requirements: If required by law or in response to valid requests by public authorities.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

5. Data Security

We implement robust security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal information.

• Rectification: The right to request correction of any information you believe is inaccurate.

• Erasure: The right to request deletion of your personal data, under certain conditions.

• Restriction: The right to request restriction of processing your personal data, under certain conditions.

• Objection: The right to object to our processing of your personal data, under certain conditions.

• Data Portability: The right to request transfer of the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at [insert contact information].

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.